Course Information
Quality Improvement is a really simple process that helps us to make changes that will lead to improved care for the people who use our services. We want to equip you with the simple tools and methods to make changes and to try out and test new approaches, that will improve care and last into the future.
Quality Improvement is about ensuring that we deliver high quality care based on the following priorities: Safe, timely, effective, efficient, equitable and person centred.
Quality Improvement methodologies are equally applicable within non-clinical contexts and we would encourage colleagues from all service settings and disciplines to attend if you are interested in achieving sustainable improvements in quality.
This course will discuss the Model for Improvement framework and introduce various tools and techniques to support you developing, testing and implementing your improvement ideas and projects.
NOTE: This course is interactive, including the use of breakout rooms, so please access using equipment with a microphone or where you can use headphones.
Learning Outcomes
- Reflect
on quality in healthcare and understand the differences between quality
assurance and quality improvement.
- Understand
the Model for Improvement and how it supports achievement of sustainable
quality improvement.
- Define
and identify a clear, outcomes focussed aim statement for a piece of
improvement work.
- Understand
how to define and scope your idea using various quality improvement tools
and approaches.
- Be able
to identify what data could be collected to demonstrate a change because
of the improvement and consider different ways of presenting this.
- Understand
how to develop, prioritise and test change ideas.
- Learn more about the
quality improvement support offer.
Target Audience
All Mersey Care Staff
Band (Suitability)
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LD Prospectus Event Category
Continuous Professional Development
Trainer or Facilitator