Course Information
This 2.5hr course is essential for nurses & appropriate for other HCPs who frequently care for patients in their last year of life. It is delivered virtually by members of the palliative care team. The session covers:
• Evidence base for communication skills training
• Structure of a consultation
• Barriers to effective communication
• Strategies for difficult situations including role play
Learning Outcomes
At the
end of the session the DN should be able to:
List the common barriers to communication
List micro skills used in communication
Discuss how to approach a range of difficult situations
To develop good communication
skills with palliative care patients.
Target Audience
All new district nurses to Merseycare
District Nurses band 5 – 7
Matrons
ICRAS team
Prison Staff
Staff within mental health Units – Ashworth hospital Rathbone hospital
Bed based unit Longmoor House
CNS Specialist Palliative care team
Southport and mid mersey Community Staff
Band (Suitability)
LD Prospectus Event Category
Role Specific Mandated Training (Classroom/Virtual)
Trainer or Facilitator