Course Information
When sickness absence is at a peak and workload is high, it can feel too much to approach conversations for fear of making the situation worse. This interactive facilitated online session will take you through a structured conversational process that is not formal or confrontational. It gives you the opportunity to try out a neutral and contained approach to conduct those difficult conversations without keeping you up at night.
Target Audience
This two hour session is for staff at all levels who want to approach a difficult situation in a structured way. It is particularly useful for managers who want to address issues around poor behaviour or performance without conflict.
Band (Suitability)
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LD Prospectus Event Category
Personal and People Development