Course Information
An Oxford Model Event provides a systematic way of allowing staff across the Local Division to reflect on themes and outcomes following the completion of internal adverse incidents and complaints reviews.
The events will not replace individual investigations; they are a way of re-examining incidents and complaints to identify learning around themes and patterns. The key benefits of these events are to enable staff to engage in an open discussion in a supportive and learning environment with colleagues from a variety of backgrounds and professions.
Learning Outcomes
Those who attend will:
·
Gain an understanding of
the process of serious incident management and staffs responsibility to learn
·
Understand the importance
of learning from incidents/complaints
·
To reflect on themes and
outcomes following the completion of internal reviews
·
Analysis an adverse
incident/complaint/theme in a
supportive
and learning environment
·
Work with colleagues from
across the Local Division and identify key learning to reduce the likelihood of
incidents re-occurring and share learning from the event with other colleagues
to influence change
·
To
improve the care and treatment offered
to our service users and their carers
Refresher
Although this is not a mandatory course as part
of the Trust Core Values there is an expectation that staff demonstrate
accountability and continuous
improvement.
Target Audience
All clinical staff band 2 and above
All medical staff
Some Oxford Model Events may be relevant for other staff dependent on the theme/topic
Band (Suitability)
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LD Prospectus Event Category
Continuous Professional Development
Trainer or Facilitator
Marguerite O'Keefe or Emma Howell
0151 527 3415