Course Information
Day 1 of 4-day program
The first day of the palliative and end-of-life care program will explore the differences between palliative and end-of-life care. Discussing how national, regional, and local guidelines can support the care we give to patients and those important to them.
An introduction to Communication Skills will identify facilitating behaviours that promote effective communication and blocking behaviours that hinder it.
Techniques for breaking bad news and handling difficult conversations will be explored and practiced.
Learning Outcomes
Explain principles of good communication
Describe facilitating and blocking behaviours
Discuss steps involved with:
Breaking bad news
- Handling difficult questions
Legislation Guidance
Target Audience
District Nurses
Community Nursing Teams
Allied Health Professionals who regularly care for patients with a palliative diagnosis.
Band (Suitability)
LD Prospectus Event Category
Role Specific Mandated Training (Classroom/Virtual)
Trainer or Facilitator
Useful Links / Resources