Course Information
Discuss the importance of ‘Saying Sorry’ and strategies to support those affected.
Learning Outcomes
• Duty of Candour – Statutory, Regulatory and Trust policy definitions.
• Duty of Candour responsibilities. • Understand the interrelated link between notifiable patient safety incidents and duty of candour.• Identify the importance of engaging patients and their families’ perspectives and recognising their insights as a vital source of learning.• Discuss the importance of ‘Saying Sorry’ and strategies to support those affected.
Refresher
Target Audience
Team Leaders, Clinical Service Managers, Governance Leads, Operational Managers, Medics
LD Prospectus Event Category
Continuous Professional Development
Trainer or Facilitator
Useful Links / Resources